Use this page to request a trial, ask a question before ordering or get help with an existing account.
Choose the correct contact reason so your request reaches the right support area.
An eligible trial lets you test Trex IPTV on your own device and internet connection.
Use it to check:
No payment card is required. The trial ends automatically and does not become a paid subscription unless you place a separate order.
A trial may be limited to one per:
Incomplete, repeated or suspicious requests may be declined.
Trials are for compatibility testing. They are not intended for repeated access to a particular event or channel.
Support can assist with:
Send one complete request rather than several messages about the same problem.
For technical assistance, provide:
Never send a complete card number or security code.
Before contacting support:
These steps solve many common problems.
Support can investigate activation, account details and basic setup.
Support cannot guarantee:
Use the Installation Guide for device-specific instructions. If you have not purchased access, check the Supported Devices page first.
